Shipping and Returns

Shipping & Return Policy

All returns must be within 30 days with proper receipt and proof of purchase
Only new, unused product may be returned. All product must be in original packaging and completely undamaged. Buyers remorse is not grounds for a return.
Approval of a return request is the sole discretion of United Restaurant Equipment Company
Return shipping is the responsibility of the customer and any damage incurred during shipping is the sole responsibility of the customer.
No heavy equipment is eligible for return, please call United for assistance (919)-832-4546
In-store returns are welcome per return policy
Shipping costs are non-refundable and non-stock items are subject to a 25% restock fee
If any part of your order is missing or incorrect, please contact us within five business days of receipt.